Technology practice

Managed Cloud Solutions

Systems that stay available and scale, while your team focuses on its core work. We implement, host and run your platforms under an agreed SLA, with Generative AI built into how we support them.

Active data centre server racks
ON-PREMISECLOUDHYBRID ApplicationsDatabasesInfrastructure MANAGED UNDER AN AGREED SLA Available, scaled, supported GenAI in thesupport model
Every layer, wherever it runs, under one SLA

What it delivers

Managed services under SLA

We support your infrastructure, databases and applications under an agreed SLA, including functional and testing support. Generative AI is part of the support model.

Implementation services

We implement on cloud, on-premise or hybrid, and provide technical services, cloud services, licence management and wrapper services, including Generative AI.

OEM-certified training services

We provide OEM-certified training, so your team can work confidently with the platforms we run for you.

Where it runs

We run on-premise applications and technology, cloud applications and technology, and infrastructure. Our partnerships with IBM, Google, Oracle, Microsoft and AWS stand behind each of them.

  • 01On-premise applications & technology
  • 02Cloud applications & technology
  • 03Infrastructure
Backed by partnerships with
  • IBM
  • Google
  • Oracle
  • Microsoft
  • AWS

Why Edge

OEM-certified, multilingual teams

We hold OEM strategic partnerships, and our OEM-certified teams work in English, French, Arabic and Portuguese.

Cloud roadmap advisory

Alongside running the platforms, we advise you on your cloud roadmap and how to manage your licences.

Flexible commercial models

Our support and commercial models draw on industry knowledge and international experience across the Middle East and Africa.

Selected work

Systems that stay up, year after year.

Telecommunications · Vodacom

10+ years of Fusion Middleware support

Since 2012 we've supported Vodacom's middleware under a managed service: Oracle Fusion Middleware, legacy WebLogic/OSB, IBM WebSphere, ELK and Kafka. These systems sit at the heart of the business and have stayed at high uptime while we moved workloads off legacy platforms.

Public sector · National Lotteries Commission

24x7 SLA-based Oracle infrastructure and cloud support

Four years of round-the-clock support across Oracle infrastructure, Fusion Applications, Financials, HCM and EBS Payroll. Environments critical to the public sector stayed available through upgrades, migrations and integrations.

Public sector · National Lotteries Commission

First public-sector entity on Oracle Cloud

Implemented Oracle CX Service Cloud on Oracle's public SaaS, integrated to on-premise systems, to automate and digitise the grant-funding process for SME businesses. With it, the NLC became the first public-sector entity to run on the Oracle Cloud.

Financial services · Yemen Kuwait Bank

ISO 20022 payment message modernisation

Deployed a customised MT/MX payment message converter for FLEXCUBE Core Banking, moving the bank from SWIFT MT to richer ISO 20022 MX messages. The change improved compliance, sanctions handling and customer analytics.

Works with

Where this practice hands over.

Transformation fails at the joins. These are the practices Managed Cloud Solutions hands over to, and what each one picks up.

Talk to us

Keep it running. Let us carry the SLA.

Every Generative AI feature we run inside a managed service follows the same AI Centre of Excellence guardrails. Tell us what you need kept available, and by when.